Onderhoud en bevoorrading van de brandweer Rotterdam. Een generiek conceptueel
model voor de ondersteuning van het beheer.
Report 93.3.LT.4094, Transport Technology, Logistic Engineering.
This report covers the design of a conceptual model for the support of the
strategie, tactic and operational planning of the maintenance and supply
actions. This model is the first step in the development of a computer-based
management supporting system. The need for such a system increased because of
the demand, by the local government, for more output-control and steerings
options and to give more support to the financial planning. For this reason
performance-criteria have to be implemented. A quick look at the national
situation shows that the Rotterdam Fire Brigade has a guiding role in
developing such a system.
The productmodel that is used, has three levels. The structure level, the
variation level and the instance level. This offers the possibility to
administer the variants and different actual conditions of an object
efficiently. The registration function of the datamodel is realised with the
help of a calender. The generic design offers the possibility to implement the
model for different maintenance and supply situations. The object classification
makes it possible to develop a policy for only three object classes. This
increases the control.
Important advantages of the chosen option are the possibility to organise the
maintenance of object variants with a good insight, the datamodel integrates
the financial and physical aspects in order to make integral management
possible. Performance criteria offer the possiblility of a quick overall
examination of the organisation.
The implementation of such a system makes conditions to the surroundings (i.e.
the operating network, implemented software). The present state of very
limited automation offers the possibility to start with a clean state. By
postponing the organisation specificy until the implementing phase it is
possible to use this report for other (fire brigade) situations of maintenance
Before implementation starts, the design should be verified and made
organisation specific. Only after this the actual programming and 'filling' of
the system can start.
The time between this report and the end of the implementation phase should
not be underestimated. Important aspects before the system can actually be
used are the training of the users and the service aftersales. Too often this
last remark sounds more logical than reality turns out to be!
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