Delft University of Technology
Faculty Mechanical, Maritime and Materials Engineering
Transport Technology

X.L. Yuan Study of the Baggage Handling System for the Ferry Terminal Holwerd.
Masters thesis, Report 2004.TL.6874, Transport Engineering and Logistics.

In this report, the baggage handling system on the ferry terminal Holwerd is studied. In the present situation, the ferry company Wagenborg uses the baggage train system to handle the baggage for the passengers between the terminal Holwerd and the island Ameland. So far the baggage train system is composed of one truck and two identical baggage cars and located behind the port building.

The service objective of the baggage train is mainly focused on the passengers who arrive at the terminal with much baggage by car and want to stay on the island Ameland for a more than just one day. They will leave their cars in the long term parking area of the terminal Holwerd. These passengers are named 'CarPeople' in this report.

Two possible alternative policies to the present situation are introduced in this report. The main difference between the alternative policies and the present situation is the location of the baggage train system. To compare and evaluate all possible policies a simulation model needs to be built.

So in this report, firstly a basic model is built representing the present situation of the ferry terminal Holwerd. For the two alternative policies, the simulation models are built on the base of the basic model. After the simulation models are built, multiple experiments are done.

To evaluate all possible policies for the baggage train system of the ferry terminal, all results of simulation experiments need to be compared with each other regarding of several relevant aspects. Those aspects are: From the results, several conclusions are drawn:
  1. All three policies serve CarPeople almost the same.
  2. The second alternative policy serves Baggage a little bit better.
  3. When the second alternative policy is applied the average walking distance for CarPeople with their baggage is 0.
  4. In present situation and the first alternative policy there is no car waiting at the entrance of the parking area.
  5. But in the second alternative policy the number of cars waiting at the entrance has relations with the time used by one car to handle the baggage and the maximum allowable number of cars to deliver the baggage at the same time at the entrance.
So for the ferry company, if they want to improve their service level, they must think over all the aspects of each situation. Considering several advantages of the second alternative policy, it could be a way to improve the service level for the ferry company. However, the ferry company has to make facilities for the cars at the entrance, either waiting or delivering baggage, to keep the traffic smooth.

In this report only three simulation models are involved. Further optimization can be achieved by developing the models described in this report.

Reports on Transport Engineering and Logistics (in Dutch)
Modified: 2004.09.22; , TU Delft / 3mE / TT / LT.