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This paper presents a general framework for the application of simulation during the different phases of decision making in production control. Each phase of decision-making requires a different simulation model with different goals and characteristics. The modeler should be aware of these characteristics in order to take full advantage of the use of simulation. The paper shows the decision-making structure and explains the way how simulation could support and improve this. Finally a general framework results with different interacting models, reflecting the decision-making structure of a company.
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